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Providing the Best Online Customer Service You Can

Providing the Best Online Customer Service You Can

If you run a small business – or even if you’ve ever simply worked in retail or hospitality – chances are you’ve heard the saying that “the customer is always right”. This is a quote that was originally used by the owners of Macy’s and Selfridges –...
How Outsourcing Can Help Your Business Thrive

How Outsourcing Can Help Your Business Thrive

If you run a business, you will constantly be thinking of ways to improve what you do and enhance your processes and brand image. It does not matter on the size of your business. There are always ways you can do this. One way is to outsource various tasks to experts....
Are You Planning A Small Business Comeback

Are You Planning A Small Business Comeback

The world today is not the same as just a couple of weeks ago. We are facing unimaginable pressures of a kind not seen since the two World Wars. Every single sector and size of business is suddenly plunged into a battle for survival as the economic shock caused by...