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When you first launched your business, you were likely taking on multiple roles at once – simultaneously acting as a customer service advisor, product marketer, accountant, and everything else in between. However, as your business grows and develops, you must realize that you cannot do everything alone – and that hiring new staff can improve workplace efficiency and heighten the customer experience and perception of your brand.
Nevertheless, if you’ve always been the interviewee instead of the interviewer, it can be hard to know where to start when it comes to hiring new staff. Here are some top tips to get you started.
Send out thorough job descriptions. Each time you advertise a job, whether that is online or in-store, you are likely to receive applications where the candidate is just not the right fit for the role. One way you can combat this issue is by ensuring that your job descriptions are as clear and thorough as possible, providing the potential applicant with insight into the role and what is expected from them on a daily basis. Furthermore, you should also ensure that the salary is clearly displayed within the job description, as failure to disclose this vital information could turn away interested candidates.
Recognize potential. Sometimes, the candidate with the most professional experience or qualifications may not be the right person for the role. For example, this could mean that they feel as though they have nothing left to learn and will not take direction as quickly. As a result, you must keep an eye out for candidates who show real potential for growth or who bring new ideas to the table that you would not consider on your own. Finding employees who are passionate and willing to learn will help your company grow from strength to strength.
Perform a background check before offering candidates the job. Bringing new people onto your team can be a little stressful, after all, you want to ensure that you are doing the right thing for your company. While this means that you should be highly selective during the hiring process, you can also provide yourself with a greater sense of security by performing a background check ahead of time from companies such as eKnowID.
Focus on developing your company culture. As an employer, you are responsible for your workplace culture – meaning that you should focus on creating the kind of work environment where your employees can thrive. One way in which you can do this is by ensuring that you don’t overlook the simple ways in which you can protect your employees, such as by providing them with access to the appropriate PPE and quality equipment. Another way in which you can develop the right company culture is by providing them with the tools and guidance they need to grow and develop both personally and professionally. This, in turn, will make you a more attractive employer to potential candidates, increasing the number of applications you receive for each position. It’s also a great way to motivate your staff.