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How to Improve Customer Engagement

How to Improve Customer Engagement

When you run a small business, almost every task is performed by you, and every decision is yours to make. When you buy from a small business, you are buying from a person that has put their heart into building a business and where every purchase is celebrated as a victory. Knowing that your purchase, […]

Handling Customer Services As A Small Business

Handling Customer Services As A Small Business

Your customers are one of the most crucial assets your business has. If you give them an experience that they dislike, they are unlikely to come back to you in the future, making it hard for you to maintain a steady flow of business. Many companies make the mistake of...
3 Reasons Why Customers Might Leave Your Business

3 Reasons Why Customers Might Leave Your Business

In business, your customers are everything to you, but it might be that you are losing some of them already. According to research, customers rarely remain loyal to one brand, and there are very good reasons why they might leave your business.   To keep your...
5 Ways To Tell If Your Customers Are Happy

5 Ways To Tell If Your Customers Are Happy

Nearly every business owner believes that they have happy customers, without actually checking whether their customers are happy! They want their customers to love their service and their products, and they make the assumption that everyone does. Very few...