by Sherri | Oct 9, 2020 | Business Tips
Your customers are one of the most crucial assets your business has. If you give them an experience that they dislike, they are unlikely to come back to you in the future, making it hard for you to maintain a steady flow of business. Many companies make the mistake of undervaluing the people spending money […]
by Sherri | Sep 16, 2020 | Business Tips
In business, your customers are everything to you, but it might be that you are losing some of them already. According to research, customers rarely remain loyal to one brand, and there are very good reasons why they might leave your business. To keep your...
by Sherri | Jun 15, 2020 | Business Tips
As a small business, no matter what industry you’re operating in, you want to guarantee that you’re delivering an exceptional level of customer service. Because if you fail to do this, you might find yourself in the position that many businesses do – losing money and...
by Sherri | Nov 18, 2019 | Business Tips
Nearly every business owner believes that they have happy customers, without actually checking whether their customers are happy! They want their customers to love their service and their products, and they make the assumption that everyone does. Very few...
by Sherri | Oct 30, 2019 | Business Tips
If your company provides services to the customer, then the way that you manage your interactions with them is the most important aspect of what you do. You can invest a lot of time and money into creating a product or service that is perfect in every way, but if you...