by Sherri | Jun 15, 2020 | Business Tips
As a small business, no matter what industry you’re operating in, you want to guarantee that you’re delivering an exceptional level of customer service. Because if you fail to do this, you might find yourself in the position that many businesses do – losing money and tarnishing your reputation. You want to earn your […]
by Sherri | Nov 18, 2019 | Business Tips
Nearly every business owner believes that they have happy customers, without actually checking whether their customers are happy! They want their customers to love their service and their products, and they make the assumption that everyone does. Very few...
by Sherri | Oct 30, 2019 | Business Tips
If your company provides services to the customer, then the way that you manage your interactions with them is the most important aspect of what you do. You can invest a lot of time and money into creating a product or service that is perfect in every way, but if you...
by Sherri | Oct 9, 2019 | Business Tips
Your customers are the pinnacle of your business strategy. If you can’t get them on board, you have no chance of surviving another business year. They are the ones you need to convince about your quality and performance. However, more often than not, customers find...